A lot of people think that training new employees can be a hassle. During the training process, employees aren’t actively contributing to your company’s bottom line. However, if you train your new employees effectively, then you can help set them on a course for success in your company, earning a nice ROI on your initial training investment.
When a new employee begins to work at your company, you have to realize that he or she knows nothing about your company’s culture. If your company has a particularly strong corporate culture, then the employee can easily work in ways contrary to the rest of the organization. With this in mind, he or she needs to be educated to how your company’s culture works.
Something as simple as an onboarding training video, which highlights the important aspects of your company’s culture, can help the employee to know what to expect and how they might fit in. If your company has a “serious” work culture, then the onboarding video, as shown through your company’s course management system, should be professional and corporate. If, however, the employee can expect a more relaxed working environment, then the video should convey this.
After an initial video, the employee will have a basic understanding of what to expect. But the onboarding process shouldn’t stop there. Another aspect of training new employees is to make sure that they feel like they are part of the team. One way that this can be done is through a mentor.
Having a mentor for the new trainee will go a long way in training the new employee to understand the nuances of your company. It will also give the employee support as he or she transitions to a new corporate culture.
Managers and supervisors should be on the lookout for current employees who seem to really understand the corporate culture and recruit them to be unofficial trainers for the new employees. These “corporate ambassadors” can meet with the new employees and teach them some of the unofficial rules of the company.
Is it important to go out for Happy Hour with the team every Thursday? Do people care how you dress? Is it OK to talk about politics? This type of training can be viewed as “soft-training,” but it can go a long way in helping the new employee fit in with the current culture.
In considering the costs of training new employees, one has to also consider the cost of hiring should the current employee not work out. With inadequate initial training, your new employee can potentially underperform. In addition, without proper training in your company’s culture, your new employee may be inadvertently acting in ways that will negatively impact the rest of the team.